Alibaba Group Debuts "Wonder on Ice," an Immersive AI Experience at Milan’s Sforza Castle for Milano Cortina 2

 

MILAN, ITALY, Radarseluma.disway.id - Alibaba Group today opened "Alibaba Wonder on Ice" (AWI), an interactive public installation in MILAN's Piazza del Castello Sforzesco, using artificial intelligence and cloud computing to showcase how virtual retail experiences could evolve during the Milano Cortina 2026 Olympic and Paralympic Winter Games.

 

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Set against the historic backdrop of the Sforza Castle and the commercial artery of Via Dante, AWI turns one of Milan's most recognizable public spaces into a live demonstration of how digital technologies can intersect with culture, commerce and consumer engagement. Powered by Alibaba's advanced technology stack, the showcase illustrates how artificial intelligence can enable immersive, interactive digital retail experiences that respond dynamically to individual preferences.

 

"Alibaba and the IOC share a simple belief together: technology should enable the Olympic Games to be more exciting, accessible, sustainable and connected," said Joe Tsai, Chairman of Alibaba Group. "With the power of AI, we are moving from "Cloud Olympics" toward "Intelligent Olympics", as AI helps us work better, make smarter decisions, and connect more meaningfully."

 

"I'm delighted to be here at the Alibaba Group Showcase, celebrating nine years of our partnership which represents one of the most significant technological transformations in Olympic history. Building on innovations delivered at recent Games, Milano Cortina 2026 represents a major step forward in cloud-based, AI-enabled broadcasting and operations, setting a new benchmark for future editionsn. Together with Alibaba, we're not only ensuring the Games remain efficient and sustainable, but also remain engaging through sports media technology to audiences, athletes and fans worldwide", said Kirsty Coventry, President of the International Olympic Committee (IOC)"

 

A Personalized Journey Guided by AI

 

At the core of the installation is an AI-guided journey that brings virtual retail into a physical environment. Upon entry, visitors are invited to share simple preferences—such as their favorite Milano Cortina 2026 sport—with an AI agent, which uses these inputs to curate a personalized journey throughout the space. Visitors may also choose to have their photo taken to generate a real-time digital avatar, further tailoring the journey to the individual.

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